Note:
Real color may slightly different from pictures due to many factors such as computer screen’s resolution, brightness, contrast etc. Hope understanding.
About Price:
1) The price of this product is already the lowest we can do, buyers need to pay for the international shipping fee yourselves.
2) Large size requires more fabric, and the shipping fee is also higher, so the price of the large size is higher than the small size.
3) Buy more and you will pay less shipping fee of per item, this is the same as discounts you get in our store.
Shipping:
1) Order will be shipped within 48 hours after the payment comfirmed, very few items needs 3-5 working days to process.
2) The price or the shipping cost does not include any import taxes, the buyers are responsible for their customs duties, but mainly packages are free duty.
3) We work with many quality logistics companies, which reach most of countries within 5 to 30 bussiness days. Delivery time depends on destination and other factors, it may take up to 90 business days. Official tracking site: https://global.cainiao.com/.
–The shipping way ‘Cainiao Super Economy’ & ‘Cainiao Expedited Economy’ are economy shipping, which are cheap, long time shipping but can’t be tracked. Mainly shipping time is about 20-90 days. Please don’t open dispute before 2 months after package shipped.
–The shipping way ‘Body-And-Home.com Saver Shipping’ & ‘Body-And-Home.com Standard Shipping’ are fast shipping & can be tracked, mainly shipping time is about 5-25 days. Very few packages delayed, please take patience & keep an eye on tracking.
4) Due to there are many orders everyday, we ship packages without any of our store info, promotion or logo tags, if you need the tags, please leave message in order remarks when order.
MONEY BACK GUARANTEE:
We promise your money back if the item you received is not as described, or if your item is not delivered within the Buyer Protection period. You can get a refund 15 days after the claim process finishes. This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.
1) Contact Seller – Go to your order history and select the item. Discuss the issue with the seller and see possible solutions.
2) Apply for Refund – If you can’t come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).
3) Get Money Back in 15 Days – Most sellers will return your money in 15 days, however; if it’s not resolved, you can contact Body-And-Home.com from the order detail page to escalate your dispute.
Returns & Refunds:
For items with “Free Return” label, you can return the products within 15 calendar days from receiving the item(s), without any reason or justification if the item is in unused and undamaged condition with original packaging and all safety seals and labels are retained and not damaged.
For Large Orders and Overseas Territories Orders, before you place the order, please contact the seller or the platform customer service to confirm if you are entitled to Free Return service.
* Large Orders refer to the parcels exceeding one of the following standards:
– Longest side: 120 CM
– Total of length, width and height: 210 CM
– Weight: 30 KG
* Overseas Territories Orders refer to the orders with addresses in the territories of Spain, the postal code of which starts with 35, 38, 51 or 52.
For more details, please consult our Help Center, Terms and Conditions
1) Easy
• Open a dispute, select Return Goods, pack the items and use the return label to send back the returned items.
• Please return the items in accordance with the instructions on the return form that you receive.
2) Fast
• You will be fully refunded as soon as the quality control has been completed at the warehouse and the returned items meet the conditions of refund.
• You can always go to your dispute detail page to keep updated about return progress. After dispute finished with full refund,，your financial institution may take longer to reflect the transaction.
3) Free
• For your each return request, we will provide you with one pre-paid return label. However, in total, you are only entitled to receive a maximum of three (3) pre-paid return labels per month.
• If you initiate multiple return requests under the same order, you may receive several pre-paid return labels (up to three) or still only receive one pre-paid return label, which shall be subject to the system. If only one pre-paid return label is offered to you for your several requests, please return all returned items in one parcel, otherwise,if you send part of returned items with the pre-paid return label, although you can still return other items under the same order within the time limit, we regret that you may need to pay additional shipping fees for the return of other items.
• Body-And-Home.com monitors return activity for abuse and reserves the right to limit returns on Body-And-Home.com in all instances.
Feedback:
1) When you are satisfied with your purchase, we sincerely hope that you can leave us a POSITIVE FEEDBACK. Likewise, we will leave 5 STARS for you.
2) If, for any reasons you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback. We will get back to you within 24 hours, work with you until you are satisfied. PLEASE DO NOT leave us 1, 2 or 3 stars Detailed Seller Ratings because they will hurt our store, but nothing help for issues.
FAQ:
Q. How can I get a discount?
A. Usually, all buyers can use our store coupons, and the price will be reduced directly by system. Follow us & become our store VIP customer, shopping in our store will enjoy VIP treatment, lower price and faster shipping. What’s more, we send no limits coupons sometimes, and you will save more with the no limited coupons.
Q. Why the bigger size are in higher price than the smaller size?
A. We ship packages via economic parcels, and priced in grams, but the price of all products are already best in our store, bigger size means items are heavier, so the shipping charge will be a little higher, but not much, please don’t worry.
Q. Do you support business?
A. Yes. Due to there are many orders everyday, we ship packages without invoice, our store info or any promotional materials by default. But if you want the tags or other requests, please contact us directly or leave message in order remarks when order.
Q. How to choose the size?
A. There are size charts with our products, different sizes with different products, please choose the size according to the size chart in description. If you have difficulty in choosing the size, please feel free to contact us, we are skillful on sizing. Here are the information we need to know: 1)bust 2)underbust 3)waist 4)hip. If you don’t have a tape, tell us all the size information you know about yourself, the more the better.(such as height, weight, normal wear size, etc.)
Q. When do you ship out my order?
A. Usually we will arrange the shipping within 48 hours after the payment has been verified, after we sent out the package, your order status will be “Awaiting buyer confirmation”, that means we have shipped out your order, but the tracking information will be displayed within 3-7 days due to many factors, such as holiday, weather, or even system errors.
Q. How do I track my order?
A. After we shipped your order, a tracking number will appear. You can track your order by using the provided tracking information after 3-7 business days by below two methods:
1) You will find the logistics information on order details page.
2) Contact us and we will check the parcel tracking information for you.
Q. Do you support “free return” business?
A. Recently we just accept some countries free returns, more countries will be available in the short future. At present, supported countries include 24 countries: Russia, the United States, Spain, France, Pakistan, the Netherlands, Israel, Poland, Great Britain, Germany, Italy, Portugal, Belgium, Czech Republic, Switzerland, Canada, Australia, Japan, South Korea, Ukraine, Mexico, Chile, Saudi Arabia, and the United Arab Emirates.
Q. What should I do if the package tracking info doesn’t update or still on the way but protecting time runs out?
A. Please contact us before you open a dispute. Contact us and we will help you to check the tracking number, extend the protecting time, or give ideas about refunds.
Q. What should I do if I am not satisfied with the items I receive?
A. If, for any reason you are not satisfied with your purchase, please contact us before leaving neutral or negative feedback, we will get back to you within 24 hours, work with you until you are satisfied. PLEASE DO NOT leave us 1, 2 or 3 stars Detailed Seller Ratings because they will hurt our store but nothing help for issues.
Brand Story:
We are a leading international manufacturer and marketer of sports clothing. With top sewing facilities, unique fabrications, laces, and trims from over 650 resources and employing the experienced workers, it has found its brand with an international network of distributors, our main marketing has reached over 130 countries and has over 5,800 leading retailers. Now we are a top sports clothing manufacturer and supplier brand all over the world.
We supply all types of sports clothes, tops, bottoms, outerwear, swimwear, plus size clothing such as plus size Yoga Pants, plus size swimsuits, plus size jackets etc. at a very competitive price.
We sincerely look forward to the opportunity of cooperating with you based on the mutual benefit. Wholesale, Retails, s are Welcomed.
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